John F. Kennedy once remarked,
Victory has a thousand fathers, but defeat is an orphan.
H. William Dettmer used this quote in an interesting way – commenting,
“In business, successes are usually trumpeted, while failures are normally buried in obscurity. Consequently, it may be difficult to find practitioners willing to advertise that we failed to achieve positive results with – insert name of your chosen methodology of the month.”
Dettmer used this to point out how we blindly use popular management tools and techniques in problem-solving. The problem is that we might be using a technique ill-suited for the environment we are in. So, how can we identify our environment in order to apply the right tool? One way to do this is to use the Cynefin framework.
A Sense-Making Framework
Developed by Dave Snowden (not Edward Snowden!), the Cynefin framework is a conceptual way to assist decision makers in making decisions. The word Cynefin (pronounced KUN-iv-in) is a Welsh word for habitat. Dettmer informs us that it is a way to help us visualize and understand how systems operate within a variety of domains. Let’s take a look at how he describes this framework.
The external environment describes
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